A Blockstream Green wallet can be restored on any of our mobile or desktop apps.
Restoring a wallet should be used in the following situations:
- You would like to access the same wallet on multiple devices
- You have lost, broke or changed your device
- You have forgotten your PIN
- Your PIN has been reset
- You are upgrading from GreenAddress to Blockstream Green
Note: The restore and recovery processes are different. If you have lost access to your 2FA method, you will need to follow guide here instead.
Mobile
1.
Open Blockstream Green and tap Get Started. Read and agree to the Terms of Service, then choose whether you want to restore using your 12/24 words recovery phrase or your hardware wallet device.
2.
Next, choose the restore wallet given that you already have one.
3.
Enter your recovery phrase backup, and then choose a PIN. The PIN you set is specific to this device only and will not work for this wallet on other devices (unless you intentionally set them to be the same)..
Note: Please review the article here if you receive the "Invalid Recovery Phrase" message.
4.
Blockstream Green will then search for a wallet that matches your recovery phrase and will find your funds automatically.
Tip: If no wallets are found, you can Create New Account and choose the security type that protects your funds - however it is likely there is an issue with your recovery process. You may review the guide here for further explanation and possible solutions.
5.
All done! Your wallet should now appear on screen with its current balance.
Desktop
1.
Open Blockstream Green and click Get Started. Read and agree to the Terms of Service, then choose whether you want to restore using your 12/24 words recovery phrase or your hardware wallet device.
2.
Click Restore Wallet and then enter your recovery phrase backup. If you have a different length recovery phrase, you may change change the number of fields by changing the number top tab bar.
Note: If you have a 27 word recovery phrase from an older version of GreenAddress or Blockstream Green, you will also need to enter your encryption passphrase. This is not the same as the passphrase used with Jade.
3.
Blockstream Green will then search for a wallet that matches your recovery phrase and will find your funds automatically.Tip: If no wallets are found, you can Create New Account and choose the security type that protects your funds - however it is likely there is an issue with your recovery process. You may review the guide here for further explanation and possible solutions.
4.
All done! Your wallet should now appear on screen with its current balance.
Issues with Your Recovery Phrase Backup?
If the app does not recognize your recovery phrase, double-check that each word has been typed correctly before following this guide for tips on how to resolve the issue.
Note: Unfortunately, Blockstream is not able to help you recover your funds if you have lost your recovery phrase backup.